Shipping policy

1. Policy Overview & Free Shipping Benefit

This Shipping Policy governs all order processing, packaging, logistics, delivery and transit-related matters for every purchase completed at https://shopmicas.shop operated by Shop Micas. We provide fashion jewelry, eyewear, handbags and women’s full apparel collections to global shoppers.

Shop Micas offers completely free standard shipping to all valid delivery regions worldwide with no minimum order value required. No hidden base delivery fees will be added to your checkout total for any order containing earrings, necklaces, accessory sets, bracelets, rings, sunglasses, crossbody bags, clutch handbags, pants, dresses, long dresses, jumpsuits, long sleeve tops or short matching sets. All outbound shipping logistics costs are fully covered by our brand for every customer order.

By placing an order on our website, you acknowledge full understanding and acceptance of all shipping rules, customs liability, processing timelines and transit limitation clauses outlined in this document, alongside our Return & Refund Policy, Privacy Policy and Terms of Service hosted on https://shopmicas.shop. All shipping inquiries must be sent to our official support mailbox info@shopmicas.shop.

2. Order Processing Timeframes

All orders are processed and packaged within standard business working hours, excluding weekends, global public holidays and large seasonal sale peak periods such as holiday shopping events:
  1. Standard order processing window: All fully paid orders will be packaged and dispatched to our shipping carrier within 1–5 business days after payment confirmation is received in our system.
  2. Peak season extended processing: During major promotional events, holiday seasons or inventory restocking cycles, processing time may extend up to 7 business days, and we will send automated email notifications to customers to inform them of slight delays.
  3. Order modifications: Any address change, item addition or removal request must be emailed to info@shopmicas.shop before your order is marked “shipped” with a tracking number. Once dispatched, address edits cannot be adjusted, and the customer bears full responsibility for undeliverable packages sent to incorrect shipping addresses entered at checkout.
  4. Order cancellation before shipment: Customers may cancel fully unshipped orders via email to info@shopmicas.shop for a full refund of all product costs; no shipping fees will be deducted as we provide free outbound delivery for all orders.

3. Global Free Shipping Delivery Time Estimates

All orders qualify for free standard tracked shipping. Delivery timelines below are estimated transit windows after your package leaves our fulfillment warehouse; transit delays caused by carriers, customs clearance or local postal disruptions are outside our control:
  • United States, Canada, United Kingdom, Australia, New Zealand: 7–18 business days transit time after dispatch
  • European Union member countries, France, Germany, Italy, Spain: 8–20 business days transit time after dispatch
  • Southeast Asia, South Korea, Japan: 6–16 business days transit time after dispatch
  • Latin America, Middle East, Africa and other remote international regions: 12–30 business days transit time after dispatch

    We do not provide expedited express shipping upgrades at this time; all packages will be sent via our designated free standard shipping carriers only. Every shipped order will generate a unique tracking number, which will be sent to your checkout email address once the parcel is handed over to the logistics provider. You may track real-time package movement using the tracking link included in the shipping confirmation email.

4. Shipping Coverage & Undeliverable Address Rules

Supported Delivery Locations

We ship to most residential and commercial street addresses across the globe. However, we cannot guarantee successful delivery to military addresses, remote island territories, post office box addresses, freight forwarding warehouse addresses and restricted sanctioned territories identified by international trade regulations. If your shipping location falls within an unsupported delivery zone, our website checkout system will automatically block order submission and notify you to update your destination address.

Undeliverable & Returned Packages

If a package is returned back to our warehouse due to incorrect customer-provided shipping address, recipient unavailability, missed delivery attempts, refused customs clearance or failed address verification:
  1. The customer must submit a new valid shipping address via info@shopmicas.shop to request reshipment of their merchandise.
  2. While initial outbound delivery is free, all secondary reshipping logistics fees incurred for returned parcels will be fully charged to the customer before we dispatch the package again.
  3. If the customer declines to pay reshipping costs or fails to provide a corrected delivery address within 30 calendar days after the returned package arrives at our warehouse, we will process a partial refund for the order value minus the original round-trip shipping and carrier return handling fees.

5. Customs Duties, Import Taxes & Border Clearance Liability

All international shipments sent via our free shipping service are delivered under DAP (Delivered at Place) shipping terms. This means Shop Micas covers all primary outbound shipping costs, but all import duties, VAT, customs clearance fees, border inspection surcharges and local government taxes applicable in your receiving country are the sole financial responsibility of the customer.
  • We do not pre-pay or reimburse any customs charges, import taxes or brokerage fees for any fashion items including jewelry, apparel, sunglasses and handbags.
  • Customs authority may hold, inspect or seize packages based on local import regulations, product material restrictions or declared value rules. Shop Micas cannot intervene with local customs authorities, and we will not offer refunds or compensation for seized, confiscated or destroyed shipments caused by failure to pay applicable import levies or violation of regional import laws.
  • If you wish to dispute customs charges, you must coordinate directly with your local national customs department; our support team at info@shopmicas.shop can only provide order invoice and product declaration documents upon request to assist your clearance process.

6. Lost, Stolen or Damaged Shipments In Transit

Damaged Goods Upon Delivery

If your order arrives with broken, scratched, tarnished or defective merchandise caused by rough transit handling, you must complete the following steps within 7 calendar days of confirmed delivery:
  1. Capture clear natural-light photos of the full outer shipping package, damaged product items and original internal protective packaging (jewelry pouches, apparel poly bags, sunglass cases, bag dust covers).
  2. Send all visual evidence together with your full order number to info@shopmicas.shop.
  3. Our team will review your claim within 24–48 business hours and offer three resolution options at no extra cost to you: free replacement shipment, full monetary refund of the damaged item price, or store credit matching the product value. All replacement orders will again qualify for our standard free shipping service.

Lost or Stolen Packages

Once the shipping carrier confirms a parcel is permanently lost or marked as delivered but never received by the customer, submit a lost shipment claim via info@shopmicas.shop with your order number and tracking ID within 15 calendar days after the latest estimated delivery date. We will coordinate with our logistics partners to launch a carrier investigation. After the carrier confirms the package loss, we will either resend your full order free of charge or process a full refund for all purchased items.

We are not liable for packages marked “successfully delivered” by the shipping carrier with proof of recipient signature, which are later reported as stolen from your doorstep, mailbox or building delivery area. Customers must resolve theft claims with their local postal service or property management in such cases.

7. Product Packaging & Shipping Restrictions

All earrings, necklaces, bracelets, rings and matching accessory sets are packed with protective bubble wrap, jewelry pouches and anti-tarnish packaging to prevent scratches during transit. Sunglasses are shipped with lens protective films and rigid eyewear cases. Apparel including pants, dresses, long dresses, jumpsuits, long sleeve tops and short matching sets are folded in dust-proof poly bags; crossbody bags and clutch handbags are stuffed with shape-preserving paper padding to avoid deformation in transit.

Certain jewelry materials, metal accessories and sunglass components may face regional shipping bans in specific countries due to local commodity regulations. If any item in your cart violates destination shipping restrictions, the checkout page will alert you to remove the restricted product before completing payment. We cannot ship prohibited merchandise to regulated territories, and we reserve the right to cancel orders containing restricted goods and issue full refunds to the original payment method.

8. Transit Risk Transfer Rule

Legal ownership and risk of loss, damage or theft for all merchandise transfers to the customer immediately after the package is handed over to our designated shipping carrier for free outbound delivery. Shop Micas holds full liability for goods only during our internal warehouse storage and packaging phase before dispatch. After shipment confirmation with an active tracking number, all transit risks become the customer’s responsibility, subject to our separate lost/damaged goods claim process outlined in Section 6.

9. Temporary Shipping Service Suspension

We reserve the right to temporarily pause global shipping services or adjust carrier partners without prior customer notice for reasons including warehouse maintenance, logistics carrier service failures, global public health emergencies, natural disasters or international shipping route disruptions. During suspension periods, all new orders will be held for processing until shipping operations resume, and we will notify affected customers via their registered email address. We will not provide compensation for order delays resulting from unavoidable global logistics interruptions outside our operational control.

10. Policy Revisions & Contact Information

Shop Micas reserves the right to update and revise this Shipping Policy at any time to reflect changes to our free shipping program, carrier partnerships, international delivery rules or regulatory requirements. The latest updated version will always be published publicly on https://shopmicas.shop with a clear effective date displayed at the top of this page. Your continued order placement and website browsing after policy updates go live constitutes your full acceptance of revised shipping terms.

For all questions about free shipping eligibility, tracking updates, transit delays, customs document requests, lost/damaged package claims and policy clarification, contact our dedicated support team through our official communication channel:

Official Website: https://shopmicas.shop

Shipping & Customer Support Email: info@shopmicas.shop

All shipping-related email submissions will receive a formal written reply within 24 to 48 standard business hours, excluding weekends and global public holidays.

Shopify Page Installation Guide

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    No placeholder brackets, blank fillable fields or incomplete sections — this full shipping policy with global free shipping wording is fully customized for your fashion store and ready for immediate live publication.